We serve legal papers within a 70 mile radius of Des Moines, Iowa.
For other areas of the state, there will be an out of radius charge.
*rates are subject to discount or increase per the discretion of On-Guard Security and Investigations LLC*
*All cases are served to Iowa Code unless otherwise directed*
what to next
1. Email your document and directions with party name and service address- email@example.com
*if your case is issued out of Iowa and service code differs from Iowa Code- you must specify service methods/codes. All cases are served to Iowa Code unless otherwise directed
2. We'll confirm amount for service, pre-payment can be made on our invoicing portal
3. We'll confirm it's on our route once payment has been made
4. First attempts are usually same or next day! When completed- you'll get your invoice/receipt and the affidavit. If we have any issues reaching the party for service- you'll know within a couple of days.
Routine Service - Attempts typically begin same or next day on our routine route, includes up to 5 attempts to a confirmed address.
Process Serving routes are typically 7am-10pm Monday - Thursday, Friday 7am-7pm, Saturday Mornings and Sunday afternoons and evenings as needed/ available.
Printing Fee is FREE under 30 pages, Black and white printing is $4 for 30-50 pages, $12 for 51-100 pages, $18 for 101-150 pages, etc.
$60 for Corporate and Residential Des Moines in Polk County -includes service made on an adult occupant of the residence 18 + years old per Iowa Code
$70-100 for other Suburbs/ Cities/ Towns in Polk County (includes Altoona, Ankeny, Alleman, Berwick, Bondurant, Clive, Cumming, Elkhart, Pleasant Hill, Polk City, Runnells, and Sheldahl, Urbandale, and West Des Moines-Clive-Urbandale into Dallas County)-includes service made on an adult occupant of the residence 18 + years old per Iowa Code
$20 Affidavit Fee for Each Additional Defendant/Servee/ SAME Case
$30 if Separate/ Additional Case to be served at the same address at the same time/place as first servee (sub-service acceptable)
RUSH Service Available in Local Coverage Area
ADD $35 Standard Rush service - attempts begin same day -within 3 hours, if documents are received by 4pm
ADD $55 Late Rush if documents are received after 4pm and first attempt needed same day. Rush service in the Des Moines area includes 3 attempts guaranteed over 24 hours, with at least the first attempt same day.
Sit and Wait Service- If the address is good, the servee is evasive, and sitting and waiting is requested or required due to the occupants refusing to answer the door, the rate is $80/hr. This is typically done from 6:30am-9am and 3:30pm- 6pm, or as requested by client.
Bad Addresses/ Locate Service- If a bad address is provided by our client the address fee will be charged. If we can locate while on our route, the locate fee will be $45 and may be discounted depending on ease of location. Location fee is separate from service fees for attempts at addresses.
Location/ Skip Trace- Standard location searches may be performed with our Private Investigation search tools, to run our extensive reports there is a $40 -$60 per name charge. Results are not guaranteed. Results vary by subject, and we have better results when the subject has lived at their new address for a period of time.
EXTENDED LOCAL COVERAGE AREA
Routines Service- 1-10 day typical turnaround time, includes 3 attempts over 5 day period if address appears to be current.
· $80-$140 for Dallas, Boone, Madison, Warren and Story Counties
· $100- $180 for Guthrie, Adair, Marshall, Jasper and Marion Counties
· $125-$220 for outer areas, within 70 mile radius of Des Moines, coverage may not be available based on our work load, please see our Statewide Process Server List for other known options.
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